The Diploma in Organisational Stress Management
Course Content

Introduction to the Training

The code of ethics.
Assessment procedures for the Diploma in Organisational Stress Management.
Trainee’s evaluation of the training.
Setting up as an organisational stress consultant.

Module I

The major causes of organisational stress.
     The physical environment.
     Working hours and conditions.
     Organisational roles.
     Organisational relationships.
     Organisational structure.
     Organisational culture.
     Career development and training.
     Participation.
The risk of litigation.
Stress assessment of the individual in the organisation.
Stress audit of the organisation.
Absenteeism and staff turnover.
The working environment.
Organisational policy and procedures.
Costs.

Module II

Strategic intervention at the organisational level.
     Managing change in the organisation.
     Mergers and acquisitions.
     Changing or staying the same.
     Change, stress and burnout.
     The nature of change.
     Survey to prepare for change.
     The process of change.
     How roles can facilitate change.
     Resistance to change.
     Commitment to change.
     Organisational culture and change.
     Resilience in the face of change.
Gender issues at work.
Harassment in the workplace.
Flexible work scheduling.

Module III

Strategic intervention at the individual level in the workplace.
     Eight Stress Management Training Sessions with handouts.
     The role of the personality and the risk of work-related stress.
     Assessment of personality types.
     Evaluation of personality types.
     Assess five major stressors in the organisation.
     The Stress Rating Scale.
     Planning and managing meetings in the organisation.
     Analyse the individual stress response.
     Increasing stress resistance.
     Avoiding procrastination at work.
     Managing delegation in the organisation.
     Managing the telephone at work.
     Managing presentations in the organisational context.
     Goal setting within the organisation.
     Time Management within the organisation.
     Assessment of organisational time-waste.
     Arranging priorities.
     Mission statement for beating stress.
     Master copies of logs, questionnaires, forms and handouts for you to copy.
     Floppy disk with all forms and handouts on so that you can edit and print with your own logo.